Files and text

Upload a file

1. Open the Assistant.
2. Select Knowledge.
3. Add a file Source.
4. Select the file.
5. Start ingestion.
6. Wait until the Source status is Ready.
7. Test one answer and its citation.

Ciele stores the original file and extracts supported text for ingestion. The Source status shows whether extraction and indexing completed.

Files Ciele refuses

Ciele checks the file contents, not only the file name, before it reads a document. It refuses:

• a file whose contents do not match its extension, for example an HTML page named .pdf
• a program, whatever the file is called
• an Office file that contains a macro project or an embedded object
• a PDF with more than 2000 pages

Save the document without macros or embedded objects, or split a long PDF, and upload it again.

Add pasted text

Use a text Source for short content that does not require a separate file.

1. Add a text Source.
2. Enter an optional Source name.
3. Paste the text.
4. Start ingestion.

Use a stable Source name. The name can appear in Visitor citations.

Replace obsolete content

Delete the old Source before you rely on a replacement. Then confirm that the new Source is Ready and produces correct citations.

Source deletion removes its Documents from the active Knowledge graph and search index.

Remove compared to delete

A file Source can answer for more than one Assistant. The Assistant editor therefore offers two operations.

• Remove from this Assistant deletes one link. The other Assistants keep the file.
• Delete removes the Source for every linked Assistant. The confirmation names each one.

When only this Assistant answers from the file, the editor deletes it directly.

Give the Visitor the original file

Turn on Direct access in the Library to let the Assistant attach the original file to its citation. The setting applies to one Assistant link, and it is off by default.