Ciele documentation
Build, test, publish, and operate grounded AI Assistants.
Ciele helps an Organization build AI Assistants for websites and applications. Each Assistant uses configured Knowledge, Flows, tools, and Help Desks.
The administrator console contains a Preview. Use Preview to test changes before you create a Publication.
Documentation sections
Product
Configure and operate an Assistant.
Developers
Use the API, CLI, and MCP server.
Ciele Cloud
Manage a hosted plan, billing, and usage.
Open Source
Install and operate the open-source edition.
Main tasks
- Create an Assistant and select its model.
- Add websites, files, text, and FAQs to Knowledge.
- Import structured Records and connect them to an Assistant.
- Remember durable facts for signed-in Visitors when required.
- Route messages through ordered Flows.
- Send proactive Notifications from page and chat events.
- Connect Visitors to a Help Desk.
- Publish an immutable configuration snapshot.
- Review Conversations, Improvements, Insights, Exports, Goals, and Alerts.
Start with Getting started. Read Editions before you select a hosted or self-hosted installation.