Riferimento API

Help Desks List Help Desks GET Create a Help Desk POST One Help Desk with ordered channels GET Update a Help Desk PATCH Delete a Help Desk DELETE Add an escalation channel POST Update an escalation channel PATCH Delete an escalation channel DELETE Reorder escalation channels POST Disconnect ticketing integration DELETE Connect ServiceNow ticketing POST

Help desk

Help Desks

Public help desks endpoints.

getElenca gli Help Desk/api/v1/help-desks postCrea un Help Desk/api/v1/help-desks getUn Help Desk con canali ordinati/api/v1/help-desks/{id}patchAggiorna un Help Desk/api/v1/help-desks/{id}deleteElimina un Help Desk/api/v1/help-desks/{id}postAggiungi un canale di escalation/api/v1/help-desks/{id}/channels patchAggiorna un canale di escalation/api/v1/help-desks/{id}/channels/{channelId}deleteElimina un canale di escalation/api/v1/help-desks/{id}/channels/{channelId}postRiordina i canali di escalation/api/v1/help-desks/{id}/channels/reorder deleteScollega l'integrazione per i ticket/api/v1/help-desks/{id}/ticketing postCollega il sistema di ticketing di ServiceNow/api/v1/help-desks/{id}/ticketing/servicenow

Create or replace the SSO connection PUT

Requires an Organization API key with the manageMembers capability.

List Help Desks GET

Requires an Organization API key with the member capability.