Référence de l'API

Help Desks List Help Desks GET Create a Help Desk POST One Help Desk with ordered channels GET Update a Help Desk PATCH Delete a Help Desk DELETE Add an escalation channel POST Update an escalation channel PATCH Delete an escalation channel DELETE Reorder escalation channels POST Disconnect ticketing integration DELETE Connect ServiceNow ticketing POST

Services d'assistance

Help Desks

Public help desks endpoints.

getAfficher la liste des centres d'assistance/api/v1/help-desks postCréer un Help Desk/api/v1/help-desks getUn Help Desk avec des canaux classés par ordre/api/v1/help-desks/{id}patchMettre à jour un Help Desk/api/v1/help-desks/{id}deleteSupprimer un centre d'assistance/api/v1/help-desks/{id}postAjouter un canal d'escalade/api/v1/help-desks/{id}/channels patchMettre à jour un canal d'escalade/api/v1/help-desks/{id}/channels/{channelId}deleteSupprimer un canal d'escalade/api/v1/help-desks/{id}/channels/{channelId}postRéorganiser les canaux d'escalade/api/v1/help-desks/{id}/channels/reorder deleteDéconnecter l'intégration de gestion des tickets/api/v1/help-desks/{id}/ticketing postConnecter l'intégration de tickets ServiceNow/api/v1/help-desks/{id}/ticketing/servicenow

Create or replace the SSO connection PUT

Requires an Organization API key with the manageMembers capability.

List Help Desks GET

Requires an Organization API key with the member capability.