Referencia de la API

Help Desks List Help Desks GET Create a Help Desk POST One Help Desk with ordered channels GET Update a Help Desk PATCH Delete a Help Desk DELETE Add an escalation channel POST Update an escalation channel PATCH Delete an escalation channel DELETE Reorder escalation channels POST Disconnect ticketing integration DELETE Connect ServiceNow ticketing POST

Servicios de asistencia técnica

Help Desks

Public help desks endpoints.

getMuestra una lista de los servicios de asistencia técnica/api/v1/help-desks postCrea un servicio de asistencia/api/v1/help-desks getUn Help Desk con canales ordenados/api/v1/help-desks/{id}patchActualiza un Help Desk/api/v1/help-desks/{id}deleteElimina un Help Desk/api/v1/help-desks/{id}postAñade un canal de escalamiento/api/v1/help-desks/{id}/channels patchActualiza un canal de escalamiento/api/v1/help-desks/{id}/channels/{channelId}deleteElimina un canal de escalamiento/api/v1/help-desks/{id}/channels/{channelId}postReordena los canales de escalamiento/api/v1/help-desks/{id}/channels/reorder deleteDesconectar la integración de gestión de tickets/api/v1/help-desks/{id}/ticketing postConecta la integración de tickets de ServiceNow/api/v1/help-desks/{id}/ticketing/servicenow

Create or replace the SSO connection PUT

Requires an Organization API key with the manageMembers capability.

List Help Desks GET

Requires an Organization API key with the member capability.