Ciele
Posteingang

Pin or unpin a Conversation

PATCH/api/v1/conversations/{id}

Erfordert einen API-Schlüssel der Organisation mit der Berechtigung „member“.

AuthorizationBearer <token>

In: header

Path Parameters

id*string

Request Body

application/json

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

curl -X PATCH "https://example.com/api/v1/conversations/string" \  -H "Content-Type: application/json" \  -d '{    "pinned": true  }'
{  "id": "string",  "assistantId": null,  "teammateId": null,  "subjectType": "member",  "subjectId": "string",  "collectionId": null,  "title": "string",  "metadata": {    "preflight": {      "spokenLanguage": "string",      "escalationIntent": false,      "recommendedHelpDeskId": "string",      "endedAtFrustration": 0,      "languageTally": {        "property1": 0,        "property2": 0      }    },    "routineId": "string",    "routineName": "string",    "referredFromConversationId": "string",    "referredFromTeammateName": "string",    "referralSummary": "string",    "referredTo": [      {        "conversationId": "string",        "teammateId": "string",        "teammateName": "string"      }    ],    "flowsAgent": {      "assistantId": "string",      "flowId": null    },    "pendingReviewId": null,    "pendingWebhookId": null,    "origin": "slack",    "userName": "string",    "userEmail": "string",    "userRole": "string",    "launchUrl": "string",    "ip": "string",    "os": "string",    "browser": "string",    "language": "string",    "location": "string",    "city": "string",    "resolution": "string",    "escalated": false,    "feedbackText": "string",    "feedbackAt": "string",    "courseId": "string",    "courseName": "string",    "studentId": "string",    "csatScore": 0,    "csatComment": "string",    "escalationHelpDesk": "string",    "escalationOption": "string",    "escalationRecommendedHelpDesk": "string",    "escalationFollowedRecommendation": false,    "externalUserData": {      "property1": "string",      "property2": "string"    },    "externalUserDataSourceNames": [      "string"    ],    "ssoClaimName": "string",    "ssoClaimValue": "string"  },  "sessionState": {    "property1": null,    "property2": null  },  "sessionVersion": 0,  "pinned": true,  "legalHold": false,  "createdAt": "string",  "updatedAt": "string"}
{  "error": {    "code": "string",    "message": "string"  }}
{  "error": {    "code": "string",    "message": "string"  }}
{  "error": {    "code": "string",    "message": "string"  }}
{  "error": {    "code": "string",    "message": "string"  }}
{  "error": {    "code": "string",    "message": "string"  }}