Memory
Remember signed-in Visitors across Conversations under Organization control.
Ciele can keep durable facts about signed-in Visitors. This feature uses verified identity and remains under Organization control.
Two kinds of memory
Session memory belongs to one Conversation. It does not follow a Visitor into a new Conversation.
Long-term memory belongs to a verified SSO subject within one Organization. It can support later Conversations when the Organization enables it.
Signed-in Visitors only
Anonymous Visitors never produce or recall long-term memories.