Exports

Exports create downloadable records for selected Conversations. Ciele builds the export as a background job.

Create an export

1. Open Insights.
2. Select Exports.
3. Select the Conversations or available export scope.
4. Start the export.
5. Wait until the job status is ready.
6. Download the file before its link expires.

The download uses a time-limited signed URL. Start a new export when the link is no longer valid.

Export content

Each Conversation record uses the current 29-field export format. The record includes conversation, Assistant, visitor, session, and outcome information.

Reasoning details depend on the API-key or member Role. A lower Role cannot request hidden reasoning through an export option.

API and CLI access

The API accepts selected Conversation IDs at POST /api/v1/conversations/export.

The CLI can write the same record shape to a file:

ciele conversations export <conversation-id> --out export.json

The MCP read_inbox tool can also request an export. Its export action remains available in MCP read-only mode.