Alerts

Alerts keep your assistants healthy by surfacing problems that need attention. When something goes wrong behind the scenes, for example a connection whose credentials stopped working, Ciele raises an alert so you can act before it affects visitors. Open Alerts from the sidebar. A badge shows how many alerts are currently active.

Read the alerts

Alerts are organized so you can focus on what needs action.

• Needs attention lists active issues.
• Resolved lists issues that are no longer active.
• All shows both.

Each alert describes the type of issue, gives a short title and detail, and shows when it was detected and its current status.

Resolve an alert

There are two ways an alert clears.

• Fix the underlying problem, for example refresh the connection that failed. When the issue clears on its own, the alert resolves automatically.
• If you have handled the issue outside Ciele, mark it as resolved from the alert.

You can also open an alert for more detail when you need to understand exactly what happened.