Plans and billing
Choose a subscription plan and manage payment and invoices for your organization on Ciele Cloud.
Ciele Cloud only
Plans and billing are part of the managed edition. A self-hosted open-source deployment has no subscription, no billing, and no plan — you run the software under the AGPL-3.0 license at no license cost.
On Ciele Cloud each organization is on a subscription plan. The plan sets what your organization can do and how much it can use in a month, and it is where payment and invoices are handled.
Choosing a plan
Plans differ mainly in their usage allowances and in the size of the team and number of assistants they suit. You can start on an entry plan and move up as your usage grows; a change takes effect from the next billing period.
Managing payment
Billing is managed from the organization settings in the console:
- Payment method. Add or update the card on file for your organization.
- Invoices. Review and download past invoices for your records.
- Plan changes. Upgrade or change your plan; the console shows what changes and when it takes effect.
Who can manage billing
Billing is an organization-level responsibility, so it is limited to members with an administrative role. See Members and roles for how roles control access. A member without the right role can use the product normally but will not see billing controls.
When a plan reaches its limit
Plans include monthly usage allowances. As you approach and reach them, Ciele meters usage and applies the plan's cap. What happens at the cap, and how to watch your usage during the month, is covered in Usage and limits.