# Alerts (/operations/alerts)



Alerts keep your assistants healthy by surfacing problems that need attention. When
something goes wrong behind the scenes, for example a connection whose credentials
stopped working, Ciele raises an alert so you can act before it affects visitors.
Open **Alerts** from the sidebar. A badge shows how many alerts are currently
active.

## Read the alerts [#read-the-alerts]

Alerts are organized so you can focus on what needs action.

* **Needs attention** lists active issues.
* **Resolved** lists issues that are no longer active.
* **All** shows both.

Each alert describes the type of issue, gives a short title and detail, and shows
when it was detected and its current status.

## Resolve an alert [#resolve-an-alert]

There are two ways an alert clears.

* Fix the underlying problem, for example refresh the connection that failed. When
  the issue clears on its own, the alert resolves automatically.
* If you have handled the issue outside Ciele, mark it as resolved from the alert.

You can also open an alert for more detail when you need to understand exactly what
happened.

<Callout title="Check alerts before they bite">
  An unattended alert often means an integration is quietly failing. A quick glance
  at the Alerts badge as part of your routine keeps small problems from becoming
  visitor facing ones.
</Callout>
